TERMS OF SERVICE

KEYSTONE MEDICAL

Last Updated: April 25, 2025

1. ACCEPTANCE OF TERMS

Welcome to Keystone Medical ("we," "us," "our," or "Keystone Medical"). By accessing or using our website, scheduling appointments, or utilizing any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Keystone Medical. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.

2. SERVICES OFFERED

Keystone Medical offers various medspa treatments including, but not limited to:

Botox injections
Microneedling procedures
Derma filler
Vitamin injections
IV therapy treatments

All services are provided at our Colorado location and are subject to availability and professional discretion.

3. WEBSITE USE

3.1 Informational Purposes Only

Information on our website, including treatment descriptions, blog posts, and client before-and-afters, is provided for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before undergoing any treatment.

3.2 Accuracy of Information

While we strive to provide accurate and up-to-date information, Keystone Medical is not liable for inaccuracies, errors, or omissions in website content or for any actions taken based on such content. We reserve the right to modify or remove content at any time without notice.

4. APPOINTMENT SCHEDULING AND FEES

4.1 Booking Fees

A booking fee is collected online at the time of scheduling. This fee may be applied toward your service or may be non-refundable as specified at the time of booking.

4.2 Cancellation Policy

Appointments must be canceled or rescheduled within the timeframe specified during the booking process. Failure to provide adequate notice may result in forfeiture of your booking fee, or a cancellation charge.

5. COMMUNICATION CONSENT

5.1 Text Message Communications

By providing your mobile phone number and consent, you agree to receive text messages from Keystone Medical regarding:

Appointment confirmations, reminders, and rescheduling
Requested information, including the appointment scheduling link or information about our services

You can opt out of receiving text messages at any time by replying "STOP" to any text message received or by contacting us directly.

5.2 Email Communications

By providing your email address and consent, you agree to receive email communications from Keystone Medical regarding appointments, services, and promotional offers. You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails or by contacting us directly.

6. PERSONAL INFORMATION

6.1 Information Collection

When using our website or booking services, we collect the following information:

First and last name
Email address
Phone number
Consent to receive text messages
Consent to receive emails
Appointment notes and preferences

6.2 Use of Information

We use your personal information to:

Schedule and manage your appointments
Communicate with you about our services
Comply with legal obligations

7. THIRD-PARTY SERVICES

Our website or facility may offer products or services provided by third parties. These third parties operate under their own terms and privacy policies, and Keystone Medical is not responsible for their practices, quality, or outcomes. Any disputes or issues arising from third-party services must be resolved directly with the third party.

8. DISCLAIMER OF WARRANTIES

ALL SERVICES AND WEBSITE CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. LIMITATION OF LIABILITY

Keystone Medical shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, products, or website, including but not limited to dissatisfaction with treatment outcomes, adverse reactions, or loss of profits. This limitation applies to the fullest extent permitted by law, except in cases of death or personal injury directly caused by our proven negligence. We do not guarantee specific results from any treatment, and outcomes may vary based on individual factors.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Keystone Medical, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our services or website, or your violation of these Terms.

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Colorado.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

13. CONTACT INFORMATION

If you have any questions about these Terms or our services, please contact us at:

Keystone Medical

619 Main St Upstairs
Frisco, CO 80443
(970) 286-9930
karisearcy@gmail.com

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

We value your privacy very highly.

Please read this Privacy Policy carefully before using the https://www.keystonemedicalllc.com/ Website (the "Website") operated by Keystone Medical LLC, a(n) Limited Liability Company formed in Colorado, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Internet or other electronic activity - Information regarding your interaction with our website or application
Sensitive personal information - Geolocation information
With whom we share your personal information
We share the personal information below with the following third parties for the following reason(s):

Identifying information - Name
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Internet or other electronic activity - Information regarding your interaction with our website or application
Sensitive personal information - Geolocation information
How we protect your information
We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information that we no longer need;
Requiring our employees to sign confidentiality agreements;
Maintaining up-to-date software and safeguards.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention
We retain all of the information that we collect until we no longer need the information to contact you.

Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access the personal information that we have collected about you.
The right to request that we delete all or some of the personal information that we have collected on you.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to stop receiving unwanted direct marketing.
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
The right to opt out of tracking of your location.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:

Kari Searcy

619 Main St Unit 9 B

Frisco, CO 80435

karisearcy@gmail.com

You can opt out of us tracking your location by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability
The following person is accountable and responsible for our privacy practices and procedures:

Kari JT Searcy
619 Main St Unit 9B

Frisco, CO

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing
All data processing activities undertaken by us take place in United States.

Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data
We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions
If you have any questions about this Privacy Policy, please contact us at: karisearcy@gmail.com

notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.QuestionsIf you have any questions about this Privacy Policy, please contact us at: karisearcy@gmail.com